Returns FAQs
When can I request a return?
Please contact us within seven days of delivery to request a return.
What condition must items meet?
Items must be unworn, undamaged, and returned with original packaging and tags.
Are all jewelry pieces returnable?
For hygiene reasons, earrings and personalized jewelry cannot be returned.
When are refunds processed?
We will inspect your return before approving an exchange or refund.
How are refunds issued?
Approved refunds are issued to your original payment method within five to seven business days.
Who pays return shipping?
Return shipping costs are non-refundable unless your order arrived damaged or incorrect.